1.WHY SHOULD I PURCHASE FROM YOU?
YesKatana supplies swords to many websites seller around the world, including large shopping sites seller and many independent sites seller, today we sell directly, through online channels. Ensuring good quality, good service and good prices.
2.WHERE ARE THE KATANAS MADE?
All samurai sword was designed in Japan and produced in Longquan, the sword capital of China.
3.Can I Custom Sword From You?
Of course, you can refer to our Customization Guide contact Service@yeskatana.com
4. Why do you make it so fast?
We find this question quite strange, but we understand that some are worried about the quality of our products as our turnaround time is fairly short as compared to competitors.
First, we’d like to address that not all swords have the same production period. The order preparation time is dependent on two factors: whether we have the required parts available and whether we have an adequate number of craftsmen working. more
5.Why are your katanas cheap
About 80% of the world's swords priced under $500 are produced in China.we have simplified the supply chain process, removing the third intermediaries.
China only costs about 1/6 of that in the United States, ¼ equivalent of Japan, or 1/3 equivalent of Europe.
6. Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
1/ Quick checkout process
2/ Easily view your order status and order history
3/ Receive updates detailing our new releases and special promotions
7.How secure is my online order?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
8.How can I track my package?
Tracking your order has always been so easy. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
9.What do I do if I have missed items in my order?
If something is still missing, please contact us immediately at email@example.com
Any other questions feel free to contact us